418 962-2201

Managed Services

TI

A dedicated IT department at your service

Technology can increase your productivity, reduce costs and improve customer service. More and more, businesses depend on information technology. While your team is busy managing day-to-day operations, important projects are not moving at the speed you expect. Entrust us with the management of your IT, partially or entirely, so that you can focus on the essentials. We manage technologies such as servers, storage, networking, cloud computing, AWS, Azure, power i systems, AIX, Linux, Windows, VMware, active directory, IP telephony, mobility, etc…

Benefits

  • IT support from a trusted partner
  • Ensure network and system security
  • Data Protection
  • System availability
  • High-performance workstations
  • Exemplary user support
  • All for a predictable monthly cost

Features

  • Network Operation Center (NOC) that provides 24×7 monitoring of your IT infrastructure
  • 24×7 User Support Center
  • Management of backup copies
  • Network and system security management
  • Proactive IT management according to best practices
  • Optimal management of physical, virtual and/or cloud computing resources
  • Management of hardware and software assets and maintenance contracts
  • Management console and reports giving you visibility into your
  • infrastructure
  • Technological watch
  • Virtual CIO

Services

different plans of our partner

Gold Plan

Fully managed services for businesses that want to completely eliminate IT concerns and surprises. you can focus on your business activities while we take care of the IT tasks. our gold package covers everything you need to keep your systems fully operational. fast, exceptional service at a price a sme can afford.

112$/unit

62 $/unit

52 $/unit

47 $/unit

Service description
User and workstation

Monitoring of stations
Alert filtering and escalation
Workstation management
Patch management for Microsoft, Java, Adobe, etc.
Antivirus management
Antivirus software included
User Support Center
Workplace Health Report
Mobile device management

Networking

Network monitoring
Alert filtering and escalation
Firewall Management
Internet access monitoring
Workstation network management
Server network management
Site-to-site network monitoring and management
Public DNS management
Public DNS hosting
User VPN management
Web site/application monitoring
SSL Certificate Management

 

Service Management

Active directory
File Servers
Print servers
Terminal Servers
SQL Servers
Mail Servers and Antispam
Skype business servers

Cloud service mangement

Office 365 (Messaging)

Service Management

Virtual CIO
Points of contact with manufacturers
Hardware, software asset management and support contracts
Physical inventory report
Software inventory report
Disk space ratio

Silver Plan

This plan contains only the essential elements of the Gold Plan, for companies that would like to integrate our team with theirs. Our Silver Plan is designed to combine the skills and experience of our services team with your existing IT resources to provide a complete technology solution for your business.

92$/unit

57 $/unit

42 $/unit

35 $/unit

Service description
User and workstation

Monitoring of stations
Alert filtering and escalation
Workstation management
Patch management for Microsoft, Java, Adobe, etc.
Antivirus management
Antivirus software included
User Support Center
Workplace Health Report
Mobile device management

Networking

Network monitoring
Alert filtering and escalation
Firewall Management
Internet access monitoring
Workstation network management
Server network management
Site-to-site network monitoring and management

Service Management

Active directory
File Servers
Print servers
Terminal Servers
SQL Servers
Mail Servers and Antispam
Skype business servers

 

Service Management

Virtual CIO
Points of contact with manufacturers
Hardware, software asset management and support contracts

Hourly Plan

This plan is designed to combine the skills and experience of our services team with your existing IT resources to deliver a complete technology solution to your business in a focused and timely manner.

Hourly IT Services Pricing
Monday to Friday Level 2 Level 3
8am to 5h30 pm 105 $  150 $
5h30 pm à 10h pm 125 $  175$
Night and wek end 150 $ 205 $
Holidays 375 $ 375$

Displacement: hourly rate of 50$ at all times.

Join us

Head office

660, boul. Laure, bur. 100
Sept-Îles, Québec
G4R 1X9

Opening hours

From Monday to Friday
8 am – 7 pm

Call Us

418 962-2201