Managed Services
TI
A dedicated IT department at your service
Technology can increase your productivity, reduce costs and improve customer service. More and more, businesses depend on information technology. While your team is busy managing day-to-day operations, important projects are not moving at the speed you expect. Entrust us with the management of your IT, partially or entirely, so that you can focus on the essentials. We manage technologies such as servers, storage, networking, cloud computing, AWS, Azure, power i systems, AIX, Linux, Windows, VMware, active directory, IP telephony, mobility, etc…
Benefits
- IT support from a trusted partner
- Ensure network and system security
- Data Protection
- System availability
- High-performance workstations
- Exemplary user support
- All for a predictable monthly cost
Features
- Network Operation Center (NOC) that provides 24×7 monitoring of your IT infrastructure
- 24×7 User Support Center
- Management of backup copies
- Network and system security management
- Proactive IT management according to best practices
- Optimal management of physical, virtual and/or cloud computing resources
- Management of hardware and software assets and maintenance contracts
- Management console and reports giving you visibility into your
- infrastructure
- Technological watch
- Virtual CIO
Services
different plans of our partner
Gold Plan
Fully managed services for businesses that want to completely eliminate IT concerns and surprises. you can focus on your business activities while we take care of the IT tasks. our gold package covers everything you need to keep your systems fully operational. fast, exceptional service at a price a sme can afford.
112$/unit
62 $/unit
52 $/unit
47 $/unit
57$/unit
47 $/unit
41 $/unit
37 $/unit
Service description
User and workstation
Monitoring of stations
Alert filtering and escalation
Workstation management
Patch management for Microsoft, Java, Adobe, etc.
Antivirus management
Antivirus software included
User Support Center
Workplace Health Report
Mobile device management
Networking
Network monitoring
Alert filtering and escalation
Firewall Management
Internet access monitoring
Workstation network management
Server network management
Site-to-site network monitoring and management
Public DNS management
Public DNS hosting
User VPN management
Web site/application monitoring
SSL Certificate Management
Service Management
Active directory
File Servers
Print servers
Terminal Servers
SQL Servers
Mail Servers and Antispam
Skype business servers
Cloud service mangement
Office 365 (Messaging)
Service Management
Virtual CIO
Points of contact with manufacturers
Hardware, software asset management and support contracts
Physical inventory report
Software inventory report
Disk space ratio
Silver Plan
This plan contains only the essential elements of the Gold Plan, for companies that would like to integrate our team with theirs. Our Silver Plan is designed to combine the skills and experience of our services team with your existing IT resources to provide a complete technology solution for your business.
92$/unit
57 $/unit
42 $/unit
35 $/unit
22$/unit
20 $/unit
17 $/unit
12 $/unit
Service description
User and workstation
Monitoring of stations
Alert filtering and escalation
Workstation management
Patch management for Microsoft, Java, Adobe, etc.
Antivirus management
Antivirus software included
User Support Center
Workplace Health Report
Mobile device management
Networking
Network monitoring
Alert filtering and escalation
Firewall Management
Internet access monitoring
Workstation network management
Server network management
Site-to-site network monitoring and management
Service Management
Active directory
File Servers
Print servers
Terminal Servers
SQL Servers
Mail Servers and Antispam
Skype business servers
Service Management
Virtual CIO
Points of contact with manufacturers
Hardware, software asset management and support contracts
Hourly Plan
This plan is designed to combine the skills and experience of our services team with your existing IT resources to deliver a complete technology solution to your business in a focused and timely manner.
| Monday to Friday | Level 2 | Level 3 |
| 8am to 5h30 pm | 105 $ | 150 $ |
| 5h30 pm à 10h pm | 125 $ | 175$ |
| Night and wek end | 150 $ | 205 $ |
| Holidays | 375 $ | 375$ |
Displacement: hourly rate of 50$ at all times.
Join us
Head office
660, boul. Laure, bur. 100
Sept-Îles, Québec
G4R 1X9
Opening hours
From Monday to Friday
8 am – 7 pm